Our return policy covers all regular priced items and is valid for 7 days from date of purchase. Returns are only accepted for defected items or items grossly misrepresented in product listings. To be eligible for a return, your item must be unused and in its original condition, with original tags and/or packaging intact. We do not accept returns on sale and promotional items, as well as returns of regular priced items beyond the stipulated time period.
If you meet the above criteria and would like to apply for a return, please contact us at LIVE CHAT or email <<firstname.lastname@example.org>>. We will provide the return address to you. Return postage costs is to be borne by the buyer. <<Holly Jolly>> will also not be responsible if your shipment is lost during the return transit. Trackable shipping service or shipping insurance is highly encouraged as exchange will only be processed upon receipt of the original item. Once your return is received and inspected, we will contact and notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.