Q. How do purchase my order on the site?
To order your purchase :-
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You’ll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you’ll need to choose your payment method then click “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
<<Holly Jolly>> offers various kind of Payment Methods as shown below :-
1. Credit Card / Debit Card / Online Banking
Via Paypal / Qlicknpay (Visa or Mastercard / Internet Banking)
2. Offline Bank Transfer
Bank : <<PUBLIC BANK>>
Bank Account : << 3219960607 >>
Account Name : <<HOLLY JOLLY ENTERPRISE>>
After you made the payment, please send us the payment receipt for reference.
You may send the payment receipt to LIVE CHAT or email us to Email Address : << info@hollyjollymy.com>> for order confirmation.
Note: Your purchased products will be delivered once we have received the payment.
Q. How to change my account personal information and shipping address?
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. What is the product’s transaction currency?
All products transaction currency will be done in <<MYR>>.
Q. How long does the delivery usually takes?
Delivery usually will takes about << 2-5 working days>>.
Q. I still have doubts!
Sorry that we’re unable to clear your doubts in the F.A.Q page. Please kindly contact us via LIVE CHAT below or send us an email to <<info@hollyjollymy.com>> for us to clear your doubts